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Shipping Info

Shipping and Delivery
We provide free shipping across India. Additional shipping charges apply in case of international orders.
  • Once your purchase has been completed, further items cannot be added to this order.
  • 5 - 7 working days for delivery of all in stock items.
  • No exchanges or returns except in the case of damage.

Shipping Costs and Transit Times
Items are processed and readied for shipping within 2 business days after receiving the order. We try to deliver the products to you within 4-5 days in major metro cities. However, the duration of the delivery can take 8-10 working days depending on your delivery location. Infoshop is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control ("Force Majeure Event") including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. Transit times are provided by the carriers Fedex, Aramex and DTDC and may vary with package origin and destination, particularly during peak periods.

All shipping costs are determined by the weight and volume of the items purchased, the method of shipping chosen, and the destination address. If you have any questions regarding shipping, please email us at: shop@infonauts.in. An email notification will be sent with Delivery Confirmation Numbers and Tracking Numbers (if applicable).

For all domestic shipments, we use the following slabs to calculate shipping:
Up to Rs.600: Rs.60 shipping charge
Rs.600 above: FREE

Cancellation and Refund
Infonauts believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the Infonauts marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products please write to us at shop@infonauts.in

 
 
  • For all domestic shipments under Rs.600 a charge of Rs.60 would be applicable and FREE SHIPPING above Rs.600.
  • Additional shipping charges apply in case of international orders.
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